InApps Technology Co., Ltd. | inapps.net
Effective Date: May 2026
Last Updated: May 2026
Privacy Policy
This policy applies to visitors and clients of inapps.net and all InApps Technology digital properties.
1. Introduction
InApps Technology Co., Ltd. ("InApps", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at inapps.net, engage with our services, or otherwise interact with us.
Please read this policy carefully. By using our website or services, you confirm that you have read and understood this policy. If you do not agree, please discontinue use of our website immediately.
InApps Technology is a software outsourcing and IT services company headquartered in Ho Chi Minh City, Vietnam, serving clients globally across the United States, United Kingdom, Australia, New Zealand, and other markets.
2. Who We Are & How to Contact Us
Data Controller: InApps Technology Co., Ltd.
| Registered address | 110 Cach Mang Thang 8 Street, Xuan Hoa Ward, Ho Chi Minh City, Vietnam 70000 |
| Website | https://inapps.net |
| Email (Privacy) | sales@inapps.net |
| Email (General) | info@inapps.net |
| Phone | (+84) 287 109 3450 |
For all data protection inquiries, including subject access requests, deletion requests, or complaints, please contact us at sales@inapps.net.
3. Information We Collect
3.1 Information you provide directly
| Data Type | How & Why Collected |
|---|---|
| Name & Job Title | Provided via contact forms, project inquiry forms, or consultation requests |
| Business Email Address | Required to respond to your enquiry or send requested materials |
| Company Name & Website | Helps us understand your business context and tailor our response |
| Phone Number | Provided optionally for call scheduling purposes |
| Project Details | Information you share in proposal requests, RFPs, or discovery calls |
| Account Credentials | If you create an account or use a client portal |
3.2 Information collected automatically
| Data Type | Source / Tool |
|---|---|
| IP Address & Geolocation | Collected via web server logs and analytics tools |
| Browser & Device Type | For website compatibility and performance monitoring |
| Pages Visited & Duration | Via analytics cookies (Google Analytics 4) |
| Referring Website | To understand how visitors discover us |
| Cookie Identifiers | See our Cookie Policy for full details |
3.3 Information from third parties
We may receive information about you from third-party platforms such as LinkedIn, Clutch, review sites, or referral partners who introduce prospective clients to us. This information is limited to business contact details and professional context.
4. How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Responding to your enquiries and requests | Contract / Legitimate Interest |
| Providing proposals, scoping documents, and project quotes | Pre-contractual steps |
| Delivering our software development and IT services | Contract performance |
| Sending service-related communications | Contract performance |
| Marketing communications and case studies (opt-in) | Consent |
| Improving our website and content | Legitimate Interest |
| Analytics and performance measurement | Legitimate Interest (with consent where required) |
| Legal, compliance, and fraud-prevention obligations | Legal Obligation |
| Recruiting (job applicants only) | Legitimate Interest / Consent |
We will never sell your personal information to third parties. We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.
5. Who We Share Your Information With
We share personal data only when necessary. The categories of recipients are:
5.1 Service providers and processors
| Third-Party Processor | Purpose |
|---|---|
| Google Analytics 4 (Google LLC) | Website analytics and traffic measurement |
| Email marketing platform (Brevo / SendinBlue) | Email campaigns and transactional communications |
| CRM platform (Odoo) | Lead and client relationship management |
| Calendar & meeting tools (Google Workspace) | Scheduling and video meetings |
| Hosting & cloud infrastructure | Website hosting and data storage |
5.2 Professional advisors
We may share relevant information with legal counsel, accountants, or auditors where required for compliance or dispute resolution.
5.3 Legal and regulatory authorities
We may disclose personal information to law enforcement, regulatory bodies, or courts when required by applicable law or to protect our legal rights.
5.4 Business transfers
In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website if this occurs.
5.5 With your consent
We may share your information for other purposes with your explicit prior consent.
6. International Data Transfers
InApps Technology is headquartered in Vietnam. When you interact with our website from the United Kingdom, European Union, Australia, or other jurisdictions, your personal data may be transferred to and processed in Vietnam and in other countries where our service providers operate (including the United States).
We ensure appropriate safeguards are in place for all international transfers, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission for EU data subjects
- Addendums required by the UK Information Commissioner's Office (ICO) for UK data subjects
- Compliance with the Australian Privacy Act 1988 for Australian residents
- Data processing agreements (DPAs) with all third-party processors
7. Cookies & Tracking Technologies
| Cookie Category | Description & Consent Requirement |
|---|---|
| Strictly Necessary | Essential for the website to function. These cannot be disabled. No consent required. |
| Performance / Analytics | Used by Google Analytics 4 to measure visitor behaviour and improve website performance. Requires consent. |
| Functional | Remember your preferences (e.g. language, region). Requires consent. |
| Marketing | Used for remarketing and tracking effectiveness of outreach. Requires explicit consent. |
For a full list of cookies used on this website, please refer to our Cookie Policy.
8. How Long We Keep Your Data
| Data Category | Retention Period |
|---|---|
| Website enquiry / contact form data | 12 months from last interaction, unless converted to a client relationship |
| Client project and contract records | 7 years after project completion (tax and legal compliance) |
| Marketing communications (email opt-in) | Until you unsubscribe or request deletion |
| Analytics data (Google Analytics) | 14 months (configured in GA4) |
| Job application data | 6 months after recruitment process closes, unless retained with consent |
| Billing and invoicing records | 7 years (Vietnamese accounting law requirement) |
9. Your Privacy Rights
| Right | What This Means |
|---|---|
| Right of Access | Request a copy of the personal data we hold about you (also known as a Subject Access Request / SAR). |
| Right to Rectification | Ask us to correct inaccurate or incomplete data. |
| Right to Erasure | Request deletion of your personal data ("right to be forgotten") in certain circumstances. |
| Right to Restriction | Ask us to restrict processing of your data while a complaint or objection is resolved. |
| Right to Data Portability | Receive your data in a structured, machine-readable format and transfer it to another controller. |
| Right to Object | Object to processing based on legitimate interests or for direct marketing purposes. |
| Right to Withdraw Consent | Where processing is based on consent, withdraw it at any time without affecting prior processing. |
To exercise any right, email sales@inapps.net with your full name and the nature of your request. We will respond within 30 days.
Supervisory Authorities: United Kingdom: ICO (ico.org.uk) · EU: Your national Data Protection Authority · Australia: OAIC (oaic.gov.au) · United States (California): CPPA
10. Data Security
We implement technical and organisational security measures appropriate to the risk of processing personal data. These include:
- Encrypted data transmission (HTTPS / TLS) across all website properties
- Role-based access controls limiting staff access to personal data on a need-to-know basis
- Non-disclosure agreements (NDAs) signed by all InApps employees and contractors
- Regular security training for personnel handling client and prospect data
- Secure data deletion procedures for physical and digital records
- Periodic security audits and vulnerability assessments
If we become aware of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within the legally required timeframe.
11. Children's Privacy
Our website and services are directed exclusively at business professionals and are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.
12. Third-Party Links
Our website may contain links to third-party websites, including client portals, review platforms (e.g. Clutch, G2), social media platforms, and partner sites. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of those sites.
13. Marketing Communications
We will only send you marketing emails if you have opted in, either through our website contact form, a lead magnet download, or an event registration. You can unsubscribe at any time by:
- Clicking the "Unsubscribe" link in any marketing email
- Emailing sales@inapps.net
Unsubscribing from marketing emails will not affect our ability to send you service-related communications necessary for active projects or contractual obligations.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We will post the updated policy on this page with a revised "Last Updated" date. For material changes that significantly affect how we use your personal data, we will notify you by email (if we hold your email address) or by a prominent notice on our website at least 14 days before the changes take effect.
15. Contact Us
For any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:
InApps Technology Co., Ltd.
110 Cach Mang Thang 8 Street, Xuan Hoa Ward,
Ho Chi Minh City, Vietnam 70000
Privacy Inquiries: sales@inapps.net
General: info@inapps.net
Phone: (+84) 287 109 3450
Website: https://inapps.net