Ongoing Software Maintenance That Keeps Your Product Healthy
Ongoing engineering support, bug fixing, performance optimization, and feature iteration for your live product.
Sound familiar?
Production incidents with no clear owner
Bugs surface in production and the team scrambles. There's no defined triage process, no SLA, and no runbook for recurring issues.
Security vulnerabilities piling up unpatched
Dependency audit reports show critical CVEs but the engineering team is too focused on features to work through the backlog.
Performance degrading as the product grows
What worked fine at 1,000 users is slow at 50,000. Database queries, API response times, and page load speeds are all trending the wrong way.
What You Get
Dedicated engineers who know your codebase
Bug triage and resolution with defined SLAs
Security patches and dependency updates on schedule
Performance monitoring and optimization sprints
Incremental feature development and A/B testing
Comprehensive test coverage improvements over time
Monthly technical health reports
Scale the team up or down with 30-day notice
Service Breakdown
Structured bug triage with defined severity SLAs — from P1 critical production issues to P3 minor defects — with full audit trails and root-cause documentation.
Automated dependency auditing via Dependabot and Snyk, with scheduled security patch cycles and immediate response for critical CVEs.
Profiling, query optimization, caching strategy reviews, and frontend performance audits to keep your product fast as data and users grow.
Incremental feature development within your existing codebase — new capabilities added with the same quality bar and test coverage as the original build.
Quarterly architecture audits, dependency health reports, and technical debt roadmaps to keep your engineering foundations strong.
How We Deliver
Codebase Onboarding
Our engineers conduct a comprehensive audit of your codebase, infrastructure, and existing test coverage before touching a single line of code.
Triage & Prioritization
We establish a clear issue tracking workflow, define severity SLAs, and set up monitoring so problems surface before users report them.
Ongoing Maintenance Cycles
Bi-weekly sprints covering bug fixes, dependency updates, security patches, and agreed feature work — with full visibility via your preferred project management tool.
Continuous Improvement
Quarterly architecture reviews, performance audits, and roadmap alignment to keep your product healthy and your engineering debt in check.
Tech Stack
Frontend
ReactBackend
Node.js
Python
JavaDevOps / Cloud
AWS
Docker
Kubernetes
GitHub ActionsData
PostgreSQLOther
PlaywrightCase Studies
SE Asian Gaming Platform
Ongoing engineering support and QA automation, 90% test coverage, release cycles cut by 79%, zero critical production incidents.
Read Case StudyDR.NEE Healthcare
Post-launch maintenance and feature iteration for telemedicine app, 100K+ users maintained with 99.9% uptime.
Read Case Study“InApps assembled a 6-person team in 2 weeks. They hit the ground running and delivered like they'd been with us from day one.”
CTO, US SaaS Platform
Series B · 150-person company
InApps vs. The Alternatives
| Criterion | InApps | In-House |
|---|---|---|
| Cost | 60–70% lower than US/EU | Full salary + overhead |
| Speed | Team ready in 4–6 weeks | 3–6 months recruiting |
| Quality | Top 1% vetted engineers | Varies by market |
| Communication | B2+ English, async-friendly | Native, co-located |
| Flexibility | Scale up/down 30-day notice | Rigid headcount |
Frequently Asked Questions
Yes. Codebase handovers are common. We conduct a structured onboarding audit, document any undocumented systems, and establish monitoring before taking over live support responsibilities.
We offer tiered SLAs: P1 (critical / production down) — 2-hour response, 8-hour resolution. P2 (major feature broken) — 4-hour response, 24-hour resolution. P3 (minor) — next sprint. SLAs are agreed contractually.
We offer both. Monthly retainers are best for ongoing maintenance and iterative feature work. Project-based engagements work for defined improvement sprints or one-off performance audits.
We run automated dependency audits (Dependabot, Snyk) in CI/CD and apply security patches on a scheduled basis. Critical CVEs are addressed immediately as P1 issues under our standard SLA.
Trusted by Engineering Teams Across 15+ Countries
Ready to build something great?
Our solution architects will map your requirements to the right team structure and tell you honestly whether InApps is the right fit.